Gone are the days that smartphones — the BlackBerry, for all intents and purposes — were a mark of the user being an executive or business traveler. Today, smartphones are now bought mainly by individual consumers and used for mostly personal needs, according to a new survey of more than 1,000 users by the consultancy CFI Group.
Given that the smartphone audience is now consumers using it mainly for personal use, CFI’s survey not surprisingly showed that the Apple iPhone has the best level of customer satisfaction, at 83 percent. Google’s Android platform and the Palm Pre tied for second place at 77 percent, followed by the Research in Motion BlackBerry at 73 percent, the defunct Palm Treo at 70 percent, and devices using Nokia’s Symbian OS and Microsoft’s Windows Mobile coming in last at 66 percent.
[via SFGate]



